Avoid this Problem
Set the Branch Code correctly
The branch code is usually two alpha characters and NOT the till POS number.
Make a copy
Ensure you make a copy of the upload file before you process the stocktake. Alternatively do not delete the data in the PDE before you are satisfied that the upload file has been processed correctly.
Invalid Records Error Message
When all the records are displayed as invalid after the upload has been processed, it is usually a result of the user entering the till POS number instead of the BRANCH code at the start of the stock counting at the store. Please contact the Support Team to resolve this problem who can help you fix the backup file by ammending the branch code.