Counter intelligence Point of Sale Software Solution

Counter Intelligence Point of Sale Software

Counter Intelligence reveals the secrets that help retailers to maximise profits. Developed over two decades, Kudos Solutions has continually consulted with successful retailers to ensure Kudos retail management and POS software provides the functionality they require to maximize sales and margins, and to contain costs.

Counter Intelligence is being used from whole retail spectrum, from small to large, from fashion to giftware, sporting goods, toys, books, tourism, and food and beverage. Counter Intelligence has been rigorously tested and proven to work brilliantly in all these environments.

Counter Intelligence comprises two programs, Counter Intelligence POS (for use at point of sale) andCounter Intelligence Office (for use at back office or head office for retail management).

These programs may operate together in a number of business network models from a single PC or on separate PCs communicating locally, over networks, remotely over telephone lines, or via the Internet. This scalability means that Counter Intelligence provides a solution for every retail situation, be it a single store, a chain of stores, or a franchise operation.

Counter Intelligence does what it says — it effectively collects and collates intelligence on the components of your retail business, that is, your sales, stock, customers, and salespersons. Apply the intelligence wisely and you will be ready to implement strategies which will result in:

  • Increased turnover
  • Improved profitability
  • Reduced stock investment
  • Maximised stock efficiency
  • Identified shrinkage
  • Improved customer loyalty
  • Improved salesperson performance
  • Increased job satisfaction

Counter Intelligence Office also features an Internet shop module called e-Retailer, which enables retailers to effortlessly create a shop that is online, but is managed just like another physical shop.

Powerful Reporting tools

Interrogator, the powerful reporting module at the core of Counter Intelligence, lets you interrogate the data that you collect every time you make a sale or transaction, to unlock the secrets of your retail operation.

Highly flexible selection criteria within Interrogator allow you to generate informative reports on specific areas including: suppliers report, branches sales report, departments report, product groups, brands, seasons report, customers and employees.

Consequently, you can see which aspects of your operation generate the greatest profits, and which areas need your attention.

Scalability: Size is not an issue

Counter Intelligence offers a scalable solution based on Microsoft Access, MSDE, or SQL technologies. So whether you own a single store, a chain of stores, a department store, or are part of a franchise operation, Counter Intelligence can efficiently deliver the information you need to be more successful.

Kudos Solutions has a proud tradition in developing leading edge software for retailers and supports sites throughout Australasia and the Pacific Islands.

Counter Intelligence System Features

Counter Intelligence runs on any Pentium or equivalent industry-standard PC running Windows 95, 98, 2000, NT, XP or later versions of operating systems.. The software links to other packages including MYOB and Quickbooks, interfaces with SAP and XML, and utilizes the scalable and robust SQL Server database.

Purchasing: helping you to control your commitments to your suppliers

  • Supplier performance
  • Recommended re-order
  • Projected future deliveries
  • Outstanding deliveries
  • Payments
  • Payments analysis

Customer marketing: helping you to target your marketing at receptive and profitable customers

  • Sales and margins to product level
  • Buying frequency
  • Loyalty rewards earned and redeemed
  • Personalised direct mail
  • Personal information database
  • Customer analysis at POS
  • Quotations
  • Order processing with back ordering
  • Invoicing
  • Credit accounts with statements
  • Pricing unique to customers
  • Multiple types of accounts

Strategy: helping you to invest in the right products and stores

  • Return on investment
  • Stock by location
  • Top performers
  • Poor performers
  • Brand and season performance
  • Stock shrinkage
  • Stock turns
  • Sales and margins
  • Automated stock distribution
  • Label design and printing with bar codes
  • Regular or random stocktaking of all or specific products to highlight possible shrinkage issues
  • Reporting at any level of detail including; region, branch, stock group, brand, supplier, and product

Accounting: keeping you in control of the bottom line

  • Profit and loss reporting by branch
  • Personalised chart of accounts
  • Statement of assets and liabilities

Staff: helping you to roster them to be most effective

  • Sales and margins
  • Sales and margins at product level
  • Customer conversion ratio
  • Individual performance
  • Time sheets

Counter Intelligence – Data Collection

Receipted stock data is loaded directly into Counter Intelligence Office, while sales, customer, and salesperson data is downloaded from your Counter Intelligence POS terminal(s) via LAN, phoneline, or the Internet.

Stock Data

  • Top performers
  • Low performers
  • Overstocked items
  • Brand performance
  • Supplier performance
  • Recommended reorders
  • Shrinkage
  • Sales and margins by day, week, month and year

Customer Data

  • Buying frequency
  • Dollar spend
  • Bonus points
  • Invoices and statements
  • Sales and margins
  • Personal information

Sales Person Data

  • Individual performance
  • Customers served
  • Items per sale
  • Margins
  • Discounts given
  • Hours worked

Flexible Labelling

Counter Intelligence produces price labels which include a barcode of the product’s PLU number. Labels may be automatically produced as a by-product when receiving stock and can be printed on dot matrix, inkjet, laser or thermal label printers. If the product already has a manufacturer’s barcode, this can be read directly using a CCD gun or laser barcode scanner.


Counter Intelligence takes a new initiative in dealing with product with style, colour and size elements. All stock is maintained at the style level through the use of a dynamic matrix which specifies the colours and sizes unique to the style. This ensures consistency and makes adding a new style to the system quick and easy.


Counter Intelligence, like all Windows products, incorporates extensive help screens which eliminate the need to search through bulky and often outdated manuals. All help is sensitive to the area in which you are working and not only tells you how to perform the particular function, but also the reasoning behind the process.

Business Process Manual

Counter Intelligence comes complete with a business process manual compiled from many years of practical retail experience. This manual provides a step-by-step guide to implementing and optimising your POS and retail management system.