Edmer Trespuentes

ICT Technical Support/POS Solutions

Edmer began his career as a Management Information Systems (MIS) Specialist for a local company before transitioning to a role as an IT Helpdesk Technician, where he provides technical support to customers and clients.

His responsibilities include handling support requests, troubleshooting technical issues, and assisting users with hardware, software, network, and POS-related concerns. He efficiently resolves common issues and escalates more complex cases to higher-level support when necessary.

With extensive experience in IT support, Edmer has developed strong technical troubleshooting, problem-solving, and customer service skills. He is known for his ability to communicate effectively with users and deliver reliable technical assistance.

Fun Facts

Ed is passionate about skimboarding and enjoys the challenge of riding waves and continuously improving his skills whenever he gets the chance. He thrives on adventure, regularly taking part in adrenaline-filled sports and outdoor activities while always seeking new experiences. A dedicated football enthusiast, he enjoys both playing the game and following it as a fan. Family is at the center of his life, and he values creating lasting memories with his kids and loved ones, especially during beach getaways where he can stay active and unwind. Whether he’s skimboarding along the shore, playing sports, or enjoying time by the water with family, Ed believes the perfect balance comes from combining adventure with meaningful moments together.