Introduction
The Brotherhood of St Laurence is an Australian not-for-profit organisation working toward an Australia free of poverty. A part of the organisation is 23 retail stores that sell the donated goods provided by the community and businesses.
The revenue collected through these sales contributes to the services and support that The Brotherhood of St Laurence provides to its network.
Challenges
REQUIREMENTS AND CHALLENGES:
1. Cloud-based Point of Sale System to replace existing legacy software.
2. Multi-location with different requirements at each site.
3. Integration to export stores sales to synch to their accounting system.
4. Hardware refresh with full management and maximum uptime.
5. Complete Remote Management and Support.
Solution
THE SOLUTIONS THAT WERE SUCCESSFUL IMPLEMENTATION INCLUDE THE FOLLOWING TECHNOLOGIES:
1. ERPLY Point of Sale System – Retail
2. Retailcare Professional Customisation
3. Hardware for the Retail
4. Full IT support is provided 7 days a week.
About The Technology
RetailCare is the accredited partner of the ERPLY Point of Sale Solution for the AUS/NZ region.
ERPLY is a cloud base POS solution, with customizable, plugin-addon features and is able to integrate into eCommerce Websites and Accounting Platforms.
Reliable POS Hardware was implemented across the locations.
This includes technology from Industry leaders, HP, Honeywell, Epson, and Star.
Conclusion
The Brotherhood of St Laurence tendered to prospective vendors to propose a POS solution. The current software in place was ageing poorly and required to be upgraded.
The benefits of the new solution in Erply allowed the management to instantly recognise the best performing locations and product departments.
With RetailCare being a full-service solution provider, we were able to supply, install and support a hardware refresh. This allowed The Brotherhood of St Laurence to concentrate on doing what they do best in helping the community.
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