RetailCare Agentic Commerce

Will AI Find Your Products?

Customers are changing how they discover what to buy.

AI assistants can help people research products, compare options and receive personalised recommendations.

RetailCare helps retailers prepare their product information and retail technology for this emerging world of AI-powered product discovery and Agentic Commerce.

If your customers are asking AI what to buy, your products need the opportunity to be part of the answer.

A New Product Discovery Channel Is Emerging

Retailers have spent years making their websites and products discoverable through websites, eCommerce, digital marketing and search engines.

AI introduces another important discovery environment.

Retailers now need to consider whether AI can accurately identify and understand what they sell.

Search is evolving. AI is becoming another important way for consumers to discover and evaluate products – alongside, not instead of, your website and search.

Traditional digital journey

  1. Customer
  2. Search engine
  3. Website
  4. Search & compare
  5. Buy

Emerging AI journey

  1. Customer
  2. AI assistant
  3. Discover products
  4. Compare & recommend
  5. Purchase

Can AI understand what you sell?

  • Products

    What products do you sell?

  • Product information

    What does each product actually do?

  • Price

    What does it cost?

  • Availability

    Is it currently available?

  • Variants

    What sizes, colours, models or configurations exist?

  • Locations

    Where can customers buy or collect it?

  • Images & content

    Is there enough useful information to understand the product?

  • Commerce

    How can the customer purchase it?

Being online doesn’t automatically mean being ready for AI-powered commerce.

Digital Commerce Is Evolving Again

Agentic Commerce doesn’t replace SEO or eCommerce. It is the next additional layer.

  1. SEO

    Help search engines find and understand your business.

  2. eCommerce

    Allow customers to discover and purchase products online.

  3. Integration

    Connect your retail systems and data.

  4. Agentic Commerce

    Prepare products and retail systems for AI-assisted discovery and commerce.

You Already Have Retail Technology. We Help Connect It.

You don’t need to throw away what works. RetailCare works with its own partner solutions and with the other retail technologies our customers already use.

  • POS
  • ERP
  • eCommerce
  • Product catalogue
  • Inventory
  • Pricing
  • CRM
  • Payments
  • Store systems

RetailCare

Connect • Structure • Integrate • Manage

AI discovery

Be found • Be understood • Be considered

Agentic Commerce

Recommend • Purchase • Pay

Designed Around Your Retail Environment

Your business may already have POS, ERP, eCommerce, inventory, payment and customer systems.

RetailCare works with existing retail technology environments – including solutions such as ERPLY, SyncCare and other retail technologies – to identify how product information and supporting systems can be prepared and connected for emerging AI commerce opportunities.

From Discovery to Commerce

AI product discovery comes before AI commerce. Commerce comes after discovery.

  1. 01

    Be found

    Discover

    Prepare product information so relevant AI-powered commerce environments can discover it.

  2. 02

    Be understood

    Understand

    Make accurate product information, attributes, pricing and availability accessible where appropriate.

  3. 03

    Be considered

    Recommend

    Give AI commerce environments useful information for matching relevant products with customer requests.

  4. 04

    Be ready to sell

    Transact

    Connect suitable eCommerce, checkout and payment capabilities.

  5. 05

    Keep it working

    Care

    RetailCare helps support, monitor and improve the connected retail technology environment.

Discover → Understand → Recommend → Transact → Care

Connecting to the Emerging Agentic Commerce Ecosystem

RetailCare can work with modern commerce platforms and technology providers as the Agentic Commerce ecosystem develops.

Platforms such as Stripe are developing technologies that enable structured product discovery and commerce through AI-powered experiences. Stripe describes AI agents that can browse seller catalogues, provide recommendations and complete purchases, and catalogue feeds for sharing structured product and inventory information.

Capabilities, launch stages and supported countries vary by technology provider and integration, so we help you understand what is practical for your business today.

Learn about Stripe Agentic Commerce (opens in a new tab)

RetailCare Agentic Commerce Readiness Assessment

Is Your Business Agentic Commerce Ready?

Find out how ready your products, product information and retail technology are for AI-powered product discovery and commerce.

What we look at

  • Product catalogue
  • Product descriptions
  • Product attributes
  • Product pricing
  • Inventory availability
  • Product variants
  • Images and content
  • Store and location information
  • eCommerce
  • POS / ERP
  • System integrations
  • APIs
  • Payment environment
  • AI discovery readiness
  • Data and governance considerations

What happens when your next customer asks AI what to buy?

Your products need the opportunity to be discovered, understood and considered.

RetailCare helps retailers prepare their product information, retail systems and integrations for the emerging world of AI-powered product discovery and Agentic Commerce.

Be Found.
Be Understood.
Be Ready to Sell.

Start Your Agentic Commerce Journey

RetailCare Agentic Commerce

Retail Technology | Digital | Integration | AI | Commerce

We Care. More!

Let's Talk

Get Agentic Commerce Ready

Tell us about your products and retail technology and we'll show you how ready you are for AI-powered product discovery and commerce.

Free consultation and assessment
Expert guidance and support
Tailored solutions for your business

Get In Touch

Online

Agentic Commerce for Retail: the short answer

Agentic Commerce is AI-assisted shopping: customers use AI assistants to research products, compare options and move toward buying. RetailCare helps Australian retailers prepare their product information and retail technology so their products can be found and understood in these new AI-powered discovery environments.

  • AI product discovery comes before AI commerce: be found, be understood, be ready to sell
  • Works alongside your website, eCommerce and SEO, not instead of them
  • Connects your existing POS, ERP, eCommerce, inventory, pricing and payment systems
  • Starts with an Agentic Commerce Readiness Assessment

Frequently asked questions

What is Agentic Commerce?

Agentic Commerce is shopping where an AI assistant helps a customer research products, compare options and receive recommendations, and in some cases complete the purchase. It builds on websites, eCommerce and search rather than replacing them.

Will AI replace Google and my website?

No. Search is evolving and AI is becoming another important way for people to discover and evaluate products. Your website, eCommerce store and SEO still matter. Agentic Commerce is an additional layer on top of them.

What does it mean to be Agentic Commerce ready?

It means AI can accurately find and understand what you sell: your products, descriptions, attributes, prices, availability, variants, locations and how a customer can buy. Being online does not automatically mean being ready.

Do I need to replace my POS or eCommerce platform?

No. RetailCare works with your existing retail technology, including solutions such as ERPLY and SyncCare and other retail systems, to prepare and connect product information and supporting systems.

What is the Agentic Commerce Readiness Assessment?

It reviews your product catalogue, product information, pricing, inventory, variants, content, eCommerce, POS and ERP, integrations, payments and data considerations, and shows how ready you are for AI-powered product discovery and commerce.