Hospitality payment at the table
New RetailCare partnership

Hospitality POS & Platform – Nomni

One flexible platform for POS, ordering, payments, loyalty and insights – built by hospitality operators to put venues back in control.

RetailCare Logo×nomni.

RetailCare is proud to partner with Nomni to bring its hospitality platform to Australian venues.

  • Sold and supported locally by RetailCare
  • Start with one module and add more as you grow
  • Backed by 35+ years of retail and hospitality technology experience

Nomni at a Glance

Nomni replaces the patchwork of separate tools most venues run today with one connected hospitality platform. Every order, payment, customer and shift flows into a single source of truth – with AI built in, not bolted on.

Where

Australia, NZ, Southeast Asia & USA

Who for

Single venues to large groups & franchises

What

POS, ordering, app, payments, procurement, loyalty, insights

How

Cloud-based, modular – switch on only what you need

The offering in brief

  • Hospitality POS with true offline mode, on iOS and Android
  • Digital ordering, QR, kiosk, catering and direct delivery
  • A branded Magic App launched in about a day
  • Unified payments with a choice of processors
  • Procurement, inventory and COGS control
  • Dollar-based loyalty, gifting, CRM and marketing automation
  • Live multi-venue dashboards and an AI assistant

Why it matters to operators

  • One platform and one point of accountability instead of many vendors
  • Direct ordering to reclaim margin lost to delivery marketplaces
  • Loyalty and upsells that grow order value and repeat visits
  • Lower total technology cost and fewer integration headaches
  • Menu, pricing and loyalty managed once, updated everywhere
  • Built by operators who have run venues themselves
  • Pay for what you use – no rip-and-replace as you grow

The Nomni Platform in Detail

Eight connected modules that work as one. Use them together or switch them on one at a time.

Point of Sale

A hospitality-built POS that scales from a single venue to hundreds. Menus, pricing and availability are set once and published everywhere.

  • Table service, quick service and takeaway in one system
  • True offline mode so you never lose a sale when the network drops
  • Runs on iOS and Android, with customer-facing displays and mobile POS
  • Unified menu management with multi-venue pricing

Digital Ordering & Delivery

Sell wherever guests are – web, app, QR at the table, kiosk, catering and delivery – with every channel feeding one queue and one menu.

  • Direct delivery integrations designed to cut marketplace commissions
  • Menus and pricing always in sync with the POS
  • Catering, pre-orders, timed menus, surcharges and coupon codes
  • Smart upsells and meal bundles to lift order value

Magic App

Your own branded ordering and loyalty app, without an app-development project. Guests add it to their phone home screen straight from a QR code.

  • Launch in about a day and update in seconds
  • Fully branded – colours, layouts, menus and offers under your control
  • Ordering, loyalty enrolment and gift cards switched on with a click
  • Branch-specific pages and rewards for multi-venue groups

Nomni Pay

A unified payments layer built into the platform, with a choice of leading payment partners and no lock-in.

  • Tap-to-pay, QR pay, split bills, Apple Pay, Google Pay and cash
  • Turn a phone into a card reader
  • Card-linked loyalty that earns and redeems at the moment of payment
  • Offline payment capability with automatic reconciliation

Procurement & Inventory

Place supplier orders from your phone, digitise invoices and keep stock and food costs under control across one or many venues.

  • Repeat orders, favourites and automatic price updates from invoices
  • Digital stocktakes, wastage and inter-venue transfers
  • COGS reporting, price-change alerts and 3-way matching
  • Sync with Xero, QuickBooks Online and MYOB

Loyalty & Gifting

Rewards that behave like real dollars rather than points – your own venue currency, spendable only with you.

  • Tiers, vouchers, gift cards and occasion-based rewards
  • Earn and spend across POS, app and online ordering
  • Targeted rewards for quiet days, locations and VIPs
  • Loyalty card in Apple Wallet and Google Wallet

Marketing & CRM

Use POS, loyalty and membership data to segment guests and run campaigns, with automation and AI to do the heavy lifting.

  • Segmentation based on real transactions and behaviour
  • Marketing automation and journeys
  • Every order and reward captured against the guest
  • Notifications for offers, deals and promotions

Insights & AI

Live dashboards across every venue, plus an AI assistant you can simply ask questions of – and AI voice for guest ordering and customer care.

  • 40+ pre-built reports and dashboards for hospitality
  • Ask questions in plain English – “what sold best last weekend?”
  • Cross-venue sales, labour, food cost and basket-size views
  • Export to Sheets, BI and accounting tools

Hardware for Every Venue Format

Cloud-based and hardware-flexible. We design the combination that suits how your venue trades.

Android POS

Tap-to-pay on screen and customer-facing displays

iOS POS

Responsive touch-screens with flexible mounts

Customer Facing Display

Confirm orders, claim and spend loyalty, pay by tap

Kitchen Display (KDS)

Multi-station workflows on iOS, Android and Windows

Mobile POS

Roaming order taking, pop-ups and back-up

Self-Order Kiosk

QSR-grade kiosks with payments, printing and scanning

Offline mode and automatic network backup keep service running.

Busy restaurant

Built for Hospitality

From a single café to a national franchise group, Nomni is tailored to how hospitality venues actually operate.

Quick Service RestaurantsCasual DiningCafésFine DiningFast Food & FranchisesFast Asian & Bubble TeaFood Trucks & Pop-upsHotels & New Venues

Why Operators Choose Nomni

Win back marketplace margin

Direct, first-party ordering and delivery channels are designed to reduce the 30%+ commissions venues often pay marketplaces.

Lift order value & repeat visits

Loyalty, upsells and digital ordering work together to grow average order value and bring guests back more often.

Replace a patchwork of tools

One platform in place of multiple vendors means fewer break points, one point of accountability and a lower total cost of technology.

Keep trading, keep control

Offline mode, automatic network backup and platform-wide reporting keep service running and give you one source of truth.

Outcomes described reflect Nomni’s published product claims. Results vary by venue, size and existing technology.

How RetailCare Helps

A local team that has been supporting retail and hospitality businesses for over 35 years.

1

Discover

We review your current venues, tech stack and costs, and map what Nomni could replace.

2

Design

We recommend the right modules, hardware and rollout plan for your size and format.

3

Launch

We help you roll out across your venues with minimal disruption to trading.

4

Support

Your local RetailCare team stays alongside you as your venues grow.

Frequently Asked Questions

What is Nomni?

Nomni is an all-in-one hospitality technology platform covering POS, digital ordering, a branded app, payments, procurement and inventory, loyalty, marketing and AI-powered insights. It was created by hospitality operators for restaurants, cafés, bars, QSR brands and other venues, and operates across Australia, New Zealand, Southeast Asia and the United States.

Who is Nomni best suited to?

Single venues through to large multi-site groups and franchises – quick service, fast food, casual and fine dining, cafés, food trucks, pop-ups and hotels. Because modules can be switched on as you need them, you can start with the POS and add ordering, loyalty or payments later.

Does it work if the internet goes down?

Yes. Nomni POS includes an offline mode so venues can keep trading through network disruptions, and transactions are reconciled automatically once the connection is restored.

Can it connect to the tools we already use?

Nomni integrates with a wide range of accounting, payroll, rostering, delivery and payment platforms – including Xero, MYOB, QuickBooks Online, Deputy and Tanda – and offers an API for custom connections. Talk to us about your specific stack.

How does Nomni reduce delivery and technology costs?

Nomni offers direct delivery integrations and first-party ordering through its own channels and Magic App, reducing reliance on marketplaces. By consolidating several systems into one platform, venues can also reduce the number of vendors and subscriptions they pay for. Actual savings depend on your venue and current setup.

Why buy Nomni through RetailCare?

RetailCare is an authorised Nomni partner with more than 35 years of experience in retail and hospitality technology. We can assess your current setup, recommend the right Nomni modules and hardware, and back them with our nationwide onsite and remote support services.

Put Your Venue Back in Control with Nomni

See how one connected platform can simplify your operations, grow revenue and reduce technology costs. Book a demo with the RetailCare team.

Get Started with Nomni Today!

Bringing you a knowledgeable team with 35+ years of experience.

Talk to our team today!