Opportunities
RetailCare is growing, and we are looking for experienced consultants with deep retail and hospitality IT knowledge. If you have the capability to step into a retailer, QSR or hospitality business, understand how it really works, and guide it towards better systems, better processes and stronger growth, we would like to hear from you.
Apply to work with usOur clients come from retail, quick service restaurants and hospitality. You will have the capability to consult to a business in at least one of these areas.
Specialty, fashion, homewares, grocery, franchise and multi-store retailers. These businesses need their stores, stock, POS, eCommerce and marketplaces working as one connected operation, so customers get the same experience in store, online and everywhere in between. We help with store rollouts, range and stock planning, omnichannel strategy and the systems that tie it all together.
Fast-paced, high-volume food brands where speed of service, ordering channels, kiosks, delivery partners and tight menu and stock control decide margin. QSR operators run thin margins at scale, so a small improvement in throughput, wastage or labour planning repeated across dozens of sites makes a very large difference.
Cafes, restaurants, bars, pubs, clubs, hotels and venues that need reliable POS, ordering, bookings, loyalty and back-of-house systems. Hospitality teams work long hours under pressure, and the right technology and processes give them time back to focus on guests, while giving owners clear visibility of the numbers.
The best outcomes come from combining experience across industries. A lesson learned running a QSR chain can transform a retailer's click and collect. A logistics fix from a multi-store retailer can save a hospitality group thousands. A hospitality venue's approach to rostering and speed of service can inspire a better in-store experience. We are looking for synergies of industry experience, because that is what helps our clients grow.
RetailCare has spent years supplying and supporting POS, inventory, eCommerce and store technology for Australian retailers and hospitality businesses. Our clients regularly ask for more than technology: they ask for advice from people who have actually run the operation, managed the stock, launched the website or fixed the supply chain.
We are building a network of consultants whose combined experience can answer those questions. You would work alongside the RetailCare team, who can implement and support the systems behind your recommendations, so advice turns into working solutions rather than a report that sits on a shelf.
Hands-on experience in one or more of these areas, ideally with the technology that supports them.
Store, kitchen and venue operations: day-to-day workflows, labour and rostering, process design, standard operating procedures, new site openings, rollout and change management. We want people who know what good looks like on the shop floor and can make it repeatable.
Stock control, replenishment, planning and allocation, stocktakes, purchasing and supplier management. Experience reducing stock-outs, overstock, wastage and shrinkage, and getting accurate stock-on-hand into every channel.
Omnichannel and unified commerce, POS, payments, promotions, pricing, loyalty and customer experience. Knowing how a sale flows from the shopper through the till, payment, stock and finance systems is the heart of this work.
Online stores, marketplaces, click and collect, online ordering and delivery platforms, integration with POS and inventory, and the digital marketing that drives traffic and conversion. Hands-on knowledge of platforms such as Shopify, WooCommerce and ERPLY eCommerce is a plus.
Warehousing, fulfilment, freight, 3PL and last-mile delivery. Getting the right stock to the right place at the right time, at a cost that protects margin, and keeping customers informed along the way.
We are flexible. Some consultants take on a single project, others work with us on an ongoing basis, and many combine consulting with their own business.
Complete the form below and upload your CV. Tell us where your experience is deepest and the kind of work you want to do.
If your experience fits what our clients need, we will arrange a call to talk through your background, availability and rates.
We introduce you to retail, QSR and hospitality businesses where your knowledge makes a real difference, with the RetailCare team supporting delivery.
We work with consultants across Australia, New Zealand and the USA, in person or remotely.
Tell us about your experience in as much detail as you can. The more specific you are about the businesses, systems and results you have worked on, the better we can match you to client opportunities.