Digital & Cloud

What is Google Business Profile?

Also known as: Google My Business, GBP

A Google Business Profile is a free listing that controls how a business appears in Google Search and Google Maps. It shows the name, address, opening hours, phone number, photos, reviews and links.

Owners verify the business with Google and then keep the details up to date, post updates, respond to reviews and add photos and products. The information feeds the local results people see when they search nearby.

For stores, cafés and venues, it is often the first thing a customer sees. An accurate, active profile helps people find you, call or get directions, and it is a core part of local SEO.

Keep opening hours correct, including public holidays, answer reviews politely and make sure the business name and address match your website. Inconsistent details can hurt visibility.

See it in practice

Questions about Google Business Profile? Talk to the RetailCare team.