Farmer’s Daughters

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A multi-level venue over three levels in the heart of Melbourne CBD.

The venue includes a Deli, Restaurant and a Rooftop Bar. The owner is celebrated Melbourne-based Peruvian Chef Alejandro Saravia.
Working closely with farmers and local producers to reduce the gap between farmers and the end consumer.

RetailCare is a complete Retail and Hospitalitytechnology solution provider, Offering services ranging from POS solutions/hardware/networks/NBN/VoIP to eCommerce websites/integration etc.

Challenge

All of the technologies to be set up at Farmer’s Daughters require a solid and reliable networking / Wi-Fi infrastructure.

We required full remote management of the system together with the ability to configure static IP addresses for all devices.

Solution

This was achievable by the Datto networking hardware which allowed for the complete solution to come together.

We were able to completely manage all devices via the Datto portal, and clearly, define which device is connected to switch ports for ease of management/troubleshooting issues if they arise.

About the technology

We were contacted by the Venue Manager for Farmer’s Daughters for a consultation to provide a solution for the venue POS/Technology setup requirements.
This included the following requirements;

  • Internet Connectivity
  • 4G Fail Over Backup
  • VoIP telecommunications
  • Mesh Managed Wi-Fi system setup
  • Managed Data switch
  • Setup of the Square POS System
  • Setup of the Sonos Music System
  • IT equipment hardware
  • And consulting on the cabling requirements

As RetailCare is an accredited partner to the presented solutions, this gave assurance to the client of our expertise and professionalism.

We received a detailed venue plan for the RetailCare team to review followed by an onsite visit.

We also met with the Electrical/CablingContractor to discuss and confirm the networking ports provisioning for the Dattonetworking hardware, VoIP phone system, square printers, Wi-Fi access points back office computers and printers etc.

The complete solution was presented and discussed in detail on site.

The solution architecture design included the following:

C9 communication Business Grade NBNService with 4G Failover Backup

  • Datto Networking, 2 x E24 switches
  • Datto Wi-Fi, 7 x AP62 Access Points
  • CyberPower UPS
  • C9 communication VoIP Cloud-BasedTelephony Solution
  • Yealink VoIP Ethernet/Wi-Fi Phones
  • Apple iPads
  • Apple MacBook
  • Apple iMac
  • Star Micronics Ethernet Printer
  • Square POS Stand
  • Square W-Fi Payment Terminals