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Consulting Services2023-07-14T17:25:59+10:00

Consulting Services

Begin your journey to revolutionise your retail or hospitality business through tailor-made technology roadmaps created by our seasoned consultants.

Speak directly with a dedicated expert today!

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Future-proof your business through streamlined technology.

As your dedicated consultant, RetailCare will work closely with your business to determine a refined technology roadmap, taking into consideration your budget and business objectives. This plan of action will include factors such as business continuity, troubleshooting and disaster recovery, along with recommendations from our reputable industry specialists. Together, this will allow you to future-proof your business, ensuring that flexible yet efficient processes are put in place and built around scalable retail technology solutions.

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Refined processes exclusively tailored around your objectives.

With over 30+ years of experience as retail and hospitality consultants, we have defined the critical steps necessary to implement successful technology transformations.

These include:

Determine attainable goals

Providing your business with a clear pathway for growth is our priority. For this reason, the first step will always be to discuss your long- and short-term goals.

Create a feasible budget

A budget creates a foundation for any project. Our roadmap will ensure that you can take full advantage of the latest technology without causing financial strain.

Assess your current processes

Understanding the strengths and weaknesses of your existing IT procedures is key in moving forward, helping us to understand what is holding you back.

Implement necessary changes

Once we have gathered in-depth information on your business, we can then create a bespoke solution and work in collaboration with you to roll out each stage.

The success of your business is our priority.

We recognise that every business is unique, so we will always go the extra mile to deliver strategic guidance to keep your brand on track and succeeding in your industry. More reasons why our clients continue to place their business in the capable hands of our consultants include:

  • Dramatically improve efficiency, freeing up valuable time that can be reinvested into growing your business.

  • Ensure that the technology implemented is customised solely for your business, workforce, customers, and objectives.

  • Invest only in technology that will work toward your advantage, ensuring a return on investment.

  • Receive expert recommendations and enjoy ongoing support from industry professionals.

Devising tailor-made solutions featuring the latest technology.

With an exceptional reputation for providing comprehensive solutions, our consulting services include the supply, implementation, and maintenance of your chosen technology. These may include, but are not limited to, the following:

POS Software

Having built partnerships with leading software providers, including Erply, Square, and Lightspeed, we will customise your POS to make your customer experience as smooth as possible.

People Traffic Counters

Ideal for gauging the most visited zones, installing foot traffic counters is hugely popular amongst our clients hoping to understand their customer’s buying habits better.

POS Hardware

Depending on the nature of your business, a wealth of reliable, long-lasting hardware solutions are available, all sourced from leading manufacturers who provide a guarantee.

Communications & Infrastructure

From hosted telephony to cloud infrastructure, our team can assist in transitioning your retail or hospitality business to the cloud, perfect for increasing flexibility.

Begin creating your roadmap to business growth.

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Frequently Asked Questions

Will I always work with the same consultant throughout?2022-09-16T15:05:49+10:00

RetailCare has a dedicated team with a wide variety of skill sets who will be taking care of your business and you will always have the full disposal of your team. Within our team, we have people who specialise in different areas and the interaction with these people will be dependent on your requirements

Can you help me to cut costs on technology?2022-09-16T15:03:26+10:00

By understanding your business requirements, we can help to streamline your technology needs to find efficiencies and maximise your processes for greater profit and reduce costs. RetailCare also partners with many vendors to find the best outcome for your needs.

Will you provide support after the project is complete?2022-09-16T15:01:55+10:00

We at RetailCare offer a range of support based on your business’s requirements. This can range from basic aftersales service to full support agreements which include all aspects of customers I.T. We can work with you in helping to discover what support requirements your business needs to enable you to have great success

Would a small start-up business benefit from consulting?2022-04-24T09:43:46+10:00

Yes, most definitely. As it can be quite difficult starting out, RetailCare can help in many various areas due to the vast experience of our people who have been in the Omnichannel game for years. We can guide you to having the best solutions for your business needs.

Do you provide a virtual or in-person consulting service?2022-09-16T14:56:52+10:00

Yes, our preference will always be in-person meeting/consultations. However, we have had great success working with a range of clients in a virtual setting to deliver a great experience.

Our knowledgeable team have 30+ years of experience.
Talk to our team today!

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