RetailCare is proud to be an accredited partner of Uptale in Australia and New Zealand
Uptale and RetailCare provide a fast and scalable solution for creating Virtual Reality training within hours and instantly deploying them to thousands of frontline workers.

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Instant VR Training with Uptale
Uptale provides a platform for anyone without a technical background to create, deliver and analyze training experiences in 360°and Virtual Reality in a measurable and scalable way. VR experiences can be created within a few hours and be edited anytime with a few clicks. These trainings can be deployed online or offline on all devices: VR headset, desktop, tablet or smartphone

Interactive VR Training, Simplified Uptale

Create
Rich interactive experience from simple 360° captures and no code on Uptale

Deploy
Trainings can be deployed online or offline on all devices: VR headset, desktop, tablet or smartphone

Analyze
You team’s progress or specific learner insights in detail with Uptale dashboards and connect it to your Learning Management System
Why Virtual Reality ?

Why Uptale?
Uptale enables companies to improve the learning efficiency of their employees through a more interactive VR training experience. Available on any device and VR Headsets, Uptale enables you to upskill operational teams for the field, to prepare newcomers for real-life situations, and to deploy production, quality & safety standards with unprecedented control, speed and scale.
Stellantis
Divide by 3 the time to upskill operators
TotalEnergies
Divide by 4 onboarding time (1.5hours to 20 min)
Alstom
90% Reduction in safety training costs
Carrefour
30 000+ VR sessions made by in-store salespeople
L’Oréal
x5 employee engagement
Fnac Darty
x4 more focused on the training
Use Case
Empower retail and hospitality teams with immersive learning — real-world training, safely delivered in a simulated environment.

Distribution - Logistics
Master all the steps of a supply chain, from the order taking, to the handling rules, to the reception.

HR - Integration and culture
Dive into situations that embody the brand’s culture and onboarding program.

Sales - Customer relations
Immerse yourself in selling ceremonies, propose upsells, assist a customer, handle objections, negotiate.

Sales - Product knowledge
Repeating a sales pitch, knowing an offer in depth, going back to the origins of the product.
Boost Sales with Conversational AI
Empower your sales and customer service teams with AI-enhanced RolePlays. These realistic simulations help them practice tough conversations, handle objections, and adapt quickly to change. Boost confidence, improve performance, and ensure consistent messaging—so your team is always ready to connect, convert, and build lasting customer relationships.

Realistic Virtual RolePlay Training
Train Anytime, Anywhere with Virtual Customers
Build real skills through immersive, natural voice RolePlays with lifelike virtual customers—available in multiple languages and devices, featuring actors or GenAI avatars.
AI-Powered Intent Recognition for Training
Smart Responses. Standardized Scenarios. Real Impact.
AI understands what learners mean, guiding them through the right path while you control customer responses—for consistent, realistic training that’s both effective and engaging.


Real-Time Coaching with AI Feedback
Personalized Guidance, Whenever It’s Needed
Our AI coach gives instant, personalized feedback—helping learners grow by reinforcing strengths and guiding improvements, whether they’re succeeding or facing challenges during training.
Personalized Reports After Every Simulation
Clear Insights. Smarter Improvement
Get a full transcript, audio review, language tips, and performance feedback—highlighting strengths and growth areas based on personalized criteria, right after each simulation ends.


Create Smart Scenarios Autonomously
Fast Setup. Full Control.
Easily build intelligent branching scenarios with semantic rules, powerful prompts, and custom feedback—allowing you to configure multiple paths and outcomes in just minutes.
Bringing you a knowledgeable team with 35+ years of experience.
Talk to our team today!
