End-to-End IT & Infrastructure Support for Retail & Hospitality

Comprehensive support. International reach. Always operational.

RetailCare Services

At RetailCare, we provide end-to-end global retail IT services tailored for the complex needs of modern retail and hospitality businesses. From cybersecurity solutions and managed service provider (MSP) offerings to international onsite support and remote helpdesk coverage, our service model is built to deliver speed, reliability, and cost-efficiency—no matter where you operate.

We simplify the infrastructure behind your retail operations so you can focus on customer experience, business growth, and innovation.

Reliable Onsite Solutions

Our Services

Cyber Security Services

Our layered cybersecurity solutions for retail safeguard your business against data breaches, malware, and unauthorised access. We offer firewall protection, endpoint security, compliance support, and real-time threat detection—specifically designed for retail and hospitality environments.

24/7 Availability and Fast Response Times

Nationwide & International Onsite Support

With field teams positioned across Australia and internationally, our onsite tech support for retail ensures rapid resolution of hardware issues, system outages, and POS failures. Our engineers work under standardised SLAs and integrate seamlessly with your operational workflows.

Managed Printer Services (MPS)

Our retail managed printer services streamline device deployment, maintenance, and monitoring. With centralised tracking and automatic consumables replenishment, you reduce cost per page and improve store-level efficiency across locations.

Manage service provider

Managed Service Provider (MSP)

As your outsourced IT partner, our MSP for retail and hospitality covers 24/7 helpdesk services, network monitoring, system upgrades, and hardware lifecycle management. Reduce internal overhead while ensuring consistent IT availability across all stores.

Global Remote Support

Our international IT support for retail is always just a call away. With multilingual agents, cloud-based remote diagnostics, and rapid response capabilities, we resolve issues around the clock for clients operating across time zones.

Global remote service

Why RetailCare Services?

Global-Reach-Local-Support

Global Reach, Local Support

Simplify communication and accountability by working with one provider for all your onsite technical needs.

All-in-One Retail Technology Partner

All-in-One Retail Technology Partner

Leading retail and hospitality brands across the region trust our expertise for reliable solutions and exceptional service.

Commitment to Excellence

Tailored for Retail Chains & Hospitality Groups

Our team is committed to providing professional, consistent, and reliable service, ensuring satisfaction with every interaction.

End-to-End Performance Visibility

End-to-End Performance Visibility

SLA adherence, reporting dashboards, and service tracking let you measure every outcome

Let’s Build Retail Together

Get in touch with our specialists to learn how RetailCare’s global retail IT support can scale with your business and improve operational resilience across locations.

Bringing you a knowledgeable team with 35+ years of experience.
Talk to our team today!